| Item Weight | 1.98 pounds |
|---|---|
| Product Dimensions | 6.06 x 4.25 x 1.61 inches |
| Weight | 2 Pounds |
PRODUCT DETAILS
Technical Details
【UNIQUE COLORS AND PATTERNS】 - Our agate stone is like amber, hand-selected colorful stones. These agate stones are smooth and round, and their patterns are different in five ways. There is no agate stone that is exactly the same.
【GIFT FROM THE PLACE OF ORIGIN】 - Agate stones are a gift from nature. We just filter, polish, and send agate stones to you. Machines have stricter standards for selecting stones, But every stone is unique. In order not to bury the characteristics of each stone, we specially lowered the selection standard for this. Thank you for your choice, let every stone go where it should go. Every stone is like our kids. Although we are reluctant to leave it, we think it should go where it should go.
【WIDE APPLICATIONS BEYOND YOUR IMAGINE】 - Agate stones can be used to decorative fish tanks, making your fish tanks more vivid; you can put them in your flower pots or vases. You can also use these beautiful agate stones to places you think are suitable We hope you can share your thoughts with us. The process you share is also the process of our continuous learning. We can continuously improve our products and provide you with better products.
【DIY HANDMADE CREATION SELECTION】 - Agate stones have many colors, and their patterns are different. This is very suitable for DIY creators. It can be made into a love pattern or the name of a person you like, and it can also be created with family and friends to enhance the relationship between each other. You are free to use your imagination and creativity to make DIY creations. If you have a good idea, we hope you can share it with us in the comment section.
【PURCHASE CONSIDERATIONS】 - Our agate stone is suitable for families and schools, and can be used for handcraft courses or home entertainment. Used to cultivate children's hands-on ability, imagination and other abilities. We sent every stone to where he should go, but at the same time we also care about the customer's feelings. If you are really not satisfied with our agate gemstones, we support a 100% refund.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $5.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com