PRODUCT DETAILS
🌈 Create Moods with Color! 🚀
Smart voice control
The Smart Led Christmas Lights supports Alexa Google Assistant intelligent control. Enjoy hands-free control of your lights using our convenient voice control feature. Pair your lights with Alexa and Google Assistant to adjust the colors brightness and more.
Lighting effects
Our Smart Led Christmas Lights contain independent control chip which allow individual segments to display multiple colors at the same time. The Smart Led Christmas Lights brings you an excellent color experience.
Smart app control
Discover a library of convenient and exciting features for your outdoor lights with the Home App. Adjust your brightness color saturation effects and more with a simple tap.
Multiple app functions
The Home App allows to fully personalize your strip lights. Choose from 16+ million color options sync the lights with your favorite audio with music mode or explore 64+ preset scene modes to match your atmosphere.
IP65 water resistance
First use the provided cable ties and clamps and add adhesive to help fix the waterproof lamp on any dry and clean surface. Whether it's mild splashes by the pool or the mist from your sprinklers your outdoor lights will function.⚠️ Please note the adapter is not waterproof.
Warm Tip: Dear buyer due to the lighting effect monitor's brightness manual measurement etc. there could be some slight differences in the color and size between the photo and the actual item. Sincerely hope that you can understand! Thank you!
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $5.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com